All posts on November, 2017


Gaming

High Price Undercuts Microsoft’s Xbox One X Mic Drop

Microsoft has released its long-anticipated and much-hyped Xbox One X console, promising to push the boundaries of modern gaming and video entertainment. It is the most powerful console in the world, with up to 40 percent more power than existing devices on the market, the company claimed. Xbox One X gamers can choose from 1,300 gaming titles — the largest lineup in company history.

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Customer Service

Facebook Messenger Jumps to Business Websites

Facebook on Tuesday announced that it was preparing a plugin to its popular Messenger platform that will allow a website’s visitors to chat with a human or bot without leaving the location. Customer Chat is one of a number of changes in the version 2.2 update of Messenger platform revealed at the Web Summit in Lisbon, Portugal. The chat plugin will be available on desktop and mobile devices.

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Malware

Marcher Malware Poses Triple Threat to Android Users

A three-pronged banking malware campaign has been infecting Android phones since the beginning of this year, according to Proofpoint. Attackers have been stealing credentials, planting the Marcher banking Trojan on phones, and nicking credit card information. So far, they have targeted customers of BankAustria, Raiffeisen Meine Bank and Sparkasse, but the campaign could spread beyond Vienna.

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Cloud Computing

IBM Launches Private Cloud to Ease Public Cloud Transition

IBM has announced IBM Cloud Private, a software platform that allows enterprise customers to run applications and store critical data in an on-premises, private cloud environment. The new service employs a Kubernetes-based container architecture that supports both Docker containers and Cloud Foundry. IBM also introduced new container-optimized versions of core enterprise software.

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Sales

New Relationship Marketing Hub Aims to Goose Conversion Rates

Optimove has released a new version of its relationship marketing hub. Optimove 6.0 lets users automate targeted marketing campaigns for new visitors as precisely as they can for current customers, the company said. It combines Web analytics with look-alike data, machine learning, and AI from its retention ecosystem to make accurate predictions of future spend before customers make a purchase.

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Trends

The Eve of the Self-Driving Revolution

A decade ago, there wasn’t much talk about self-driving cars or autonomous-cars, but Toyota and Lexus were setting the stage with their self-parking cars. They aired television commercials showing how cars magically parallel-parked themselves. At the time, it seemed amazing, but that was nothing compared to what’s coming next. The self-parking revolution is now expanding.

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Home Tech

Sony’s Aibo Resurrected From Robot Pet Cemetery

Sony has revived its robot dog, Aibo, which it put down, so to speak, in 2006. The autonomous entertainment robot brings fun and joy to the entire family, Sony claimed. It can bond emotionally, give people love and affection, and let them experience the joy of nurturing and raising a companion. Aibo has ultra-impact 1- and 2-axis actuators that let it move smoothly and naturally along 22 axes.

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SMB

6 Ways E-Commerce SMBs Can Offer Great Customer Service on a Tight Budget

Keeping customers satisfied is the No. 1 priority of any retail business. Technological advances such as interactive voice response systems, chatbots, omnichannel accessibility and robotics have helped many large e-commerce companies improve customer satisfaction rates. However, these options require financial and manpower resources that small and mid-sized firms often don’t have.

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